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Kudos0

Scammers started using my norton email

Since i upgraded to norton 360 delux i started getting emails saying i owe money and in general scammers sending me direct email which is simply unbelieable !!! this is my personal email address used for norton and it was exposed now by antivirus company

when will someone break into my accounts using this email ?  can i blame norton when these scammers send me email next time with trojan horse inside or worm ?  

here example:

Winter Greetings client!!

We hope you’ve been able to enjoy all the Benefits of your MEMBERSHIP this past Few month. Your Norton protection Plan is Renewed successfully. We would like to Update you that your NORTON service is Renewed Today for the next 2.4 year for $738.54 USD.

 

BILLING SUMMARY

 

SERVICE

NORTON 360 ULTIMATE

ORDER ID

7235NXCA56D

PAYMENT MODE

Auto-PAY

PLAN VALIDITY

ORDERING DATE

2.4 year (FROM THE DATE OF PURCHASE)

14th Jan , 2022

 

BILLING PRICE

$738.54USD

 

Your account was set to Auto-renewal. The amount will be reflected in your Account within 16 Business  hours. if you still want to use our Service there’s no further Action required. If there’s any issue we can help with, feel free to contact our Support Team at @  +1 (818)-(527)-(4132)

 

Best Regards,

Customer Relations.

Replies

Kudos0

Re: Scammers started using my norton email

I've received similar Norton & McAfee spam/scam emails to an email address not associated with my Norton account.
You've received spam/scam email. 


Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498 

Report a spam or scam email to NortonLifeLock
https://support.norton.com/sp/en/us/home/current/solutions/v138341527

Report Scam Phone Numbers
https://forums.malwarebytes.com/forum/238-report-scam-phone-numbers/

Learn what to do if you received a suspicious phone call, email, or mail
https://support.norton.com/sp/en/us/home/current/solutions/v126234363

Fraudulent companies carry out technical support scams by posing as software support providers and claim to offer support on behalf of major technology companies. They set up fake websites, send scam emails, offer free security scans, or send alarming messages to convince you that your computer is infected or needs to be fixed.

https://support.norton.com/sp/en/us/home/current/solutions/v105274822 

Scams Involving Fraudulent Use of NortonLifeLock Branding
https://www.nortonlifelock.com/blogs/feature-stories/fraudulent-use-nortonlifelock-brand 

What to do if you fall for an email scam
https://us.norton.com/internetsecurity-online-scams-what-to-do-when-you-fall-for-an-email-scam.html 

Kudos0

Re: Scammers started using my norton email

Please review: I am receiving many Phishing Emails
https://community.norton.com/en/forums/i-am-receiving-many-phishing-emails

How to Recognize and Avoid Phishing Scams
https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams

Avoiding and Reporting Scams
https://www.consumer.ftc.gov/features/scam-alerts


Check if your email address is in a data breach
https://haveibeenpwned.com/

Pwned Passwords
https://haveibeenpwned.com/Passwords

Hacked Email
https://www.consumer.ftc.gov/articles/0376-hacked-email


  • Never click on links or download attachments from unknown sources.  
  • Hover your mouse over the links contained in emails to check if they are legitimate– don’t click unless you are sure they are safe.  
  • Question the validity of any email that asks you to submit personal or financial information.  
Kudos0

Re: Scammers started using my norton email

Kudos0

Re: Scammers started using my norton email

STOP PUBLISHING MY EMAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hello McAfee member! It’s almost been a year since you have been using McAfee services. Time flies when you are having fun! We have Auto-renewed your Recent SUBSCRIPTION PLAN as requested. Renewal charges have been Auto debited successfully through your Linked Visa Card. We have included a copy of your #Invoice below. Invoice Number: 203487678X Subscription ID: 65702376834582 Renewal Date: 01/17/2022 Products/Services DESCRIPTION Amount Charged McAfee Total Protection (4 Devices) $343.85 Taxes: $0.00 Invoice Total (USD): $343.85 Please NOTE: The services will be auto renewed every 3 years of subscription unless you turn it OFF. If you wish to make any changes in the payment method or have any questions regarding the Subscription, PLEASE reach us at our given number below and follow as Instructed. CUSTOMER REPRESENTATIVE: +1 (806) - (884) - (4343) Regards, McAfee Support
Kudos0

Re: Scammers started using my norton email

Nobody has published your email from Norton. As bjm_ notes above, these are scam emails being sent to random email addresses. The senders have no way of knowing if you ever had a specific product. They are just playing the odds. 

And why would Norton give your email address to a competitor???

Things happen. Export/Backup your Norton Password Manager data.