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Scan from printer to network folder doesn't work. Firewall issue?
After spending 2-3 hours in a chat session with HP support (HP 8720 printer) they assured me that my printer/scanner is working properly and that the reason that I can't scan from the printer to a network folder is certainly not their problem(!) My chat buddy suggested that my router settings are preventing the inbound connection to my computer, and that makes a little bit of sense to me although I am not enough of a network wizard to understand what settings to tinker with. The other possibility of course is whatever firewall parameters are currently set. So... Windows 10 says that Norton is in control of my firewall. Could someone suggest a rule to allow an inbound connection from my printer to my computer (and tell me how to install the rule)? Is there a way to determine if the firewall has blocked such a connection attempt? It doesn't matter if I have a complete (wireless<->router<->computer) connection, or if the connection is ethernet on each hop. The results have been the same... Many thanks! Al