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Scan in safe mode on Vista due to Norton not removing viruses...
I have done a full system scan and have found 2 viruses/trojans that canot be removed by Norton and need to be manuallly removed.
Trojan.adh.2 and adware.zwuni!gen1.
When I click the Get Help, since the delete does nothing, it tells me to rescan in safe mode. When I reboot into safe mode and click on the Norton 360 icon on my home screen, it tells me it cannot run scan in safe mode and I need to go to norton.com/nss1 to download the security scanner. Obviosuly, I cannot connect to the internet in safe mode, so I am at a loss as to what to do.
I know just enough to get me into trouble, so please be detailed in your assistance. Thank you very much.