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Kudos0

scanner issue

I'm having issues with communications between my Epson printer/scanner and my desktop. How can I check whether my firewall is blocking them?

Replies

Kudos0

Re: scanner issue

To check the firewall, right click on the Norton icon in the system tray and click on Disable Smart Firewall. 

Another item to check is the VPN feature. Many here have had issues with printers with the VPN active.

Kudos0

Re: scanner issue

i do believe if you goto settings and firewall at top bars click program tab it will display the programs that the firewall will allow or block or deny

most of what you will see are related to windows programs, apps and functions and any programs you have added

will want to scroll down the list and find the printer ones ( should have manufactor brand or model for example ) and see if its allowed

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