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Kudos4 Stats

Schedule for Mac OS X 10.6 Support

Hi everyone--
 
Usually we do not discuss the details of an upcoming release or update for a variety of reasons, including that if we run into a bug that makes us slip our schedule, people get angry that we are not standing by the dates we promised. However, this is a special case and I have been given permission to share our schedule for Mac OS X 10.6 support - just keep in mind that dates may change, okay?

  • Norton AntiVirus 11.0.3 will be released this week. This will add Mac OS X 10.6 support to the standalone Norton AntiVirus product as well as the antivirus portion of Norton Internet Security.  There are other fixes as well ("virus could not be repaired" error message bug); check the ReadMe for more information.
     
  • Norton Internet Security 4.1 will be released next month, right now we are looking at late October.  This will fix some bugs but mostly be all about supporting Mac OS X 10.6. Norton Internet Security is a very complicated product – the work we are doing to provide phishing protection on the new version of Safari is significant – which is why it is taking longer. In addition to the phishing protection fixes, we are addressing some UI issues we are finding in Mac OS X 10.6, but, after the 11.0.3 patch is released, it is worth stressing that the only feature that will be non-functional in Norton Internet Security is the phishing protection, due to the extra work we need to do to support Safari. 

  • Norton AntiVirus 11.1 will be released at the same time as Norton Internet Security 4.1. This will offer up other fixes and replace the 11.0.3 update.

  • The patches will be available via LiveUpdate. New CDs, with updated packaging, will take a few weeks to hit the stores. 

I know this has been frustrating for you and I apologize. I hope that this information helps explain the situation. If you have questions, post here or email me at mike_romo@symantec.com

as always, thanks for your patience and your support.

Mike

mike_romo@symantec.com

mac product manager

Replies

Kudos0

Re: Schedule for Mac OS X 10.6 Support

Hi everyone--
 
Usually we do not discuss the details of an upcoming release or update for a variety of reasons, including that if we run into a bug that makes us slip our schedule, people get angry that we are not standing by the dates we promised. However, this is a special case and I have been given permission to share our schedule for Mac OS X 10.6 support - just keep in mind that dates may change, okay?

  • Norton AntiVirus 11.0.3 will be released this week. This will add Mac OS X 10.6 support to the standalone Norton AntiVirus product as well as the antivirus portion of Norton Internet Security.  There are other fixes as well ("virus could not be repaired" error message bug); check the ReadMe for more information.
     
  • Norton Internet Security 4.1 will be released next month, right now we are looking at late October.  This will fix some bugs but mostly be all about supporting Mac OS X 10.6. Norton Internet Security is a very complicated product – the work we are doing to provide phishing protection on the new version of Safari is significant – which is why it is taking longer. In addition to the phishing protection fixes, we are addressing some UI issues we are finding in Mac OS X 10.6, but, after the 11.0.3 patch is released, it is worth stressing that the only feature that will be non-functional in Norton Internet Security is the phishing protection, due to the extra work we need to do to support Safari. 

  • Norton AntiVirus 11.1 will be released at the same time as Norton Internet Security 4.1. This will offer up other fixes and replace the 11.0.3 update.

  • The patches will be available via LiveUpdate. New CDs, with updated packaging, will take a few weeks to hit the stores. 

I know this has been frustrating for you and I apologize. I hope that this information helps explain the situation. If you have questions, post here or email me at mike_romo@symantec.com

as always, thanks for your patience and your support.

Mike

mike_romo@symantec.com

mac product manager

Kudos0

Re: Schedule for Mac OS X 10.6 Support

Hi Mike,

I do understand your concerns about timelines but a little information is always preferable to no information at all.

With no communication at all (even on the Mac product page) the only thing you can do is to get frustrated.

If we had had this info from the start, we could have find other ways to protect ourselves.

I'm sure it would have ease the pressure you and your team(s) surely have on your shoulders at the moment!

Anyhow, thx for the update and the effort to fix this issue as fast as you can.

Kudos0

Re: Schedule for Mac OS X 10.6 Support

Thanks a million for the news Mike!

Out of curiosity, can the products be used on a 64 bit kernel?? Not that I would want to run in that mode (I really don’t see the point), but I know some people desperately want to try it out :-> 

Kudos2 Stats

Re: Schedule for Mac OS X 10.6 Support

No, Norton AntiVirus 11.0.3 does not support Mac OS X 64-bit kernel extensions at this time. This update adds compatibility with Snow Leopard, but it does not add 64-bit kernel support. We are still investigating our 64-bit compatibility and will add 64-bit compatibility in the areas where we see the best fit.  

Ryan

Ryan McGann Technical Director Norton Business Unit, Symantec
Kudos0

Re: Schedule for Mac OS X 10.6 Support

Thanks for clarifying Ryan,

Corentin 

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