School time & Norton notifications days late
Posted: 14-Mar-2022 | 1:14PM · 1 Reply · Permalink
Hello all -
For the past week or more, I am receiving late messages when websites are blocked or my child makes a request to view a blocked website, etc.
For example, just moments ago I received an email that a website was blocked on 3/12/22 at 10:40 am, over two days ago.
Using Win 10.
Not sure if there is any connection, but I also receive an email stating the parental controls have been turned off when the Firefox browser is opened. This does not occur with Chrome.
I can post about Firefox/Chrome in a different thread - just mentioning in case is helps solve the issue.
Re: School time & Norton notifications days late
Posted: 16-Mar-2022 | 5:31AM · Permalink
Thank you for reaching out to us.
We would like to have a remote session to investigate and analyze the issue further.
We have sent you a private message with details for the same. Could you please respond with your convenient time via private message?
Thanks & Regards,
Norton Family Team
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