Kudos0

scsammers using my email for antivirus related scamms since i started using norton

Posted: 09-May-2022 | 6:44PM · Edited: 11-May-2022 | 9:45AM · 3 Replies ·

Eliza Adalynn <removed>

11:05 (10 hours ago)

to cconsumer696, bcc: me

Hello valued User,

THANKS For renewing McAfee services. We are excited to bring you ANOTHER year of updates up until May 08, 2023. This charge appears on your statement as payment to “McAfee Total Protection”.

SERVICE: McAfee TOTAL Protection

Membership ID: [removed]

Payment Method: CARD (Visa)

Activation Date: May 09, 2022

TOTAL CHARGES: $259.90

 

*IMPORTANT*

Subscription will automatically renew unless you turn OFF no later than 24 hours before the end of Current Period. To cancel auto- renewal or to MANAGE your Subscription, Reach us at our HELPLINE:

Having any queries with this invoice? Feel free to contact our support team at +1 (801) – (829) - (7476).

BEST REGARDS,

Billing Support

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]

Labels: Tech Support Scams

Replies

Kudos0

Re: scsammers using my email for antivirus related scamms since i started using norton

Posted: 10-May-2022 | 12:40AM · Edited: 10-May-2022 | 12:43AM · Permalink

You received spam/scam email. 
Just delete the spam/scam email. 
Do not interact with the spam/scam email. 

  • Never click on links or download attachments from unknown sources.  
  • Hover your mouse over the links contained in emails to check if they are legitimate– don’t click unless you are sure they are safe.  
  • Question the validity of any email that asks you to submit personal or financial information.  

Norton cannot control/stop anyone from sending you an email pretending to be Norton. And there are so many scammers out there, there is no way for Norton to know about every scam.

And it is not just Norton being targeted. Microsoft and McAfee are also targets of this kind of scam. And you do not even have to use that product to receive these scams. Obviously, it is easier to catch the scam if you are not using the product. 

Consumers have to be on their toes these days to help protect themselves against such scams. Norton customers can check the email sender against this information.   Is this email from Norton legitimate?

https://community.norton.com/en/comment/8525021#comment-8525021 

They don't even know you are a Norton customer.  They just send these out at random, knowing that a good percentage of recipients will be using Norton.  Those who don't will immediately recognize the scam and ignore the email.  They hope the Norton users will take the bait.

https://community.norton.com/en/comment/8524537#comment-8524537 

Nobody has published your email from Norton. As bjm_ notes above, these are scam emails being sent to random email addresses. The senders have no way of knowing if you ever had a specific product. They are just playing the odds. 

https://community.norton.com/en/comment/8520496#comment-8520496

Kudos0

Re: scsammers using my email for antivirus related scamms since i started using norton

Posted: 10-May-2022 | 12:44AM · Edited: 10-May-2022 | 12:45AM · Permalink

How to Recognize and Avoid Phishing Scams
https://www.consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams

Avoiding and Reporting Scams
https://www.consumer.ftc.gov/features/scam-alerts

Check if your email address is in a data breach
https://haveibeenpwned.com/

Pwned Passwords
https://haveibeenpwned.com/Passwords

Hacked Email
https://www.consumer.ftc.gov/articles/0376-hacked-email

Five Reasons Why Clicking "Unsubscribe" May Be A Bad Idea
https://blog.knowbe4.com/bid/396046/Five-Reasons-Why-Clicking-Unsubscribe-May-Be-A-Bad-Idea

Why You Should Never 'Unsubscribe' From Illicit Spam Emails and Texts
https://lifehacker.com/why-you-should-never-unsubscribe-from-illicit-spam-emai-1846135284

Note: lifehacker.com is as supported

Kudos0

Re: scsammers using my email for antivirus related scamms since i started using norton

Posted: 10-May-2022 | 12:52AM · Edited: 10-May-2022 | 12:53AM · Permalink

Opt-out of Norton marketing email
https://support.norton.com/sp/en/us/home/current/solutions/v118283428

Verify that an email you receive from Norton is legitimate
https://support.norton.com/sp/en/us/home/current/solutions/v71088498 

Report a spam or scam email to NortonLifeLock
https://support.norton.com/sp/en/us/home/current/solutions/v138341527

Report Scam Phone Numbers
https://forums.malwarebytes.com/forum/238-report-scam-phone-numbers/

Learn what to do if you received a suspicious phone call, email, or mail
https://support.norton.com/sp/en/us/home/current/solutions/v126234363

Important tips to help you avoid fraudulent Norton support scams
https://support.norton.com/sp/en/us/home/current/solutions/v105274822 

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