Can someone tell me how to confirm I have Norton Secure VPN on my laptop? My iPhone confirms VPN so no issue.
Have you dowloaded and installed the Norton Secure VPN app separately on your laptop? Or are you using the 'brand new' Norton 360 product that includes the VPN feature?
The new Norton 360 product that includes the VPN feature.
Thanks for responding.
My installation of the new 360 will not start the VPN feature. When I click on Turn On beside the VPN, nothing happens. Norton is aware of this issue and is working on it.
Did you already have a subscription to Norton Secure VPN that you are using on your iPhone?
You can check whether you have an active VPN by going to https://www.whatsmyip.org/more-info-about-you/ If it shows your approximate location as very close to your actual location, your VPN is not active.
Just confirmed my VPN is not active. Will Norton fix the problem remotely when they figure out the problem?
A LiveUpdate should come through when a fix is made available.
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