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Security Online Activation Pin Doesn't Work

I recently downloaded Norton Security Online. A pin was sent to my email, yet when I try to activate it says the pin is not valid for Internet Security. Please may you assist me, as I am unsure of how to continue. 

Thank you. 



Re: Security Online Activation Pin Doesn't Work

Hi CaitlinbMathey,

Welcome to the Norton Community Forums!

If you received your Norton product from your service provider please see this KB Article "Error: "PIN number is not valid" when I activate my Norton product that I received from my service provider".

If it doesn't help, you can contact Norton Customer Support www.norton.com/chat  

Let us know how you go. Thanks.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS

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