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Kudos0

SecurityRisk.URLRedir

Any type of scan gets stuck indefinitely when NIS tests for SecurityRisk.URLRedir.

I've read on the internet about this issue, but no single satisfactory solution could I find.

Hope to hear news soon. Thank you in advance.

Replies

Kudos0

Re: SecurityRisk.URLRedir

Kudos0

Re: SecurityRisk.URLRedir

Hi bjm_

First of all, thank you for replying so fast.

I do not see SecurityRisk.URLRedir explicitly mentioned in the link you've provided. 

Just this morning I LiveUpdated Norton and run a new scan, but the result was the same.

Kudos0

Re: SecurityRisk.URLRedir

I posted Hot Issues, for you to see > Norton Support Articles related to Scan issues:

e.g., Full System Scan stops at a random file [...]

Kudos0

Re: SecurityRisk.URLRedir

Full System Scan stops at a random file [...] just recommends turning off and on again your laptop, which sounds ridiculous.

Kudos0

Re: SecurityRisk.URLRedir

Okay, I posted Hot Issues, maybe you'll find Help.
Maybe you'll find solace, you're not alone. 
Maybe you'll find > If you have comments or questions on the below items, you may wish to add them to the relevant threads that are linked at the end of each issue.

Lets hear from Community

Kudos0

Re: SecurityRisk.URLRedir

Scanning for SecurityRIsk.URLRedir is a scan of your hosts file.  If you are using one of the maintained hosts files available from some online organizations or included in products like Spybot Search and Destroy, the hosts file will be extensive and scans can take a very, very long time to complete.  If that is the case, it may appear that the scan is stuck, but it will actually complete eventually, it just takes awhile.

Kudos0

Re: SecurityRisk.URLRedir

Thanx for replying SoJ,

I do not know what hosts files are. Last time it was stuck the whole night.

Furthermore, when I stop the scanning, it continues 'pausing' the process, but unlike what used to be its normal behavior, it does not actually stop.

Kudos0

Re: SecurityRisk.URLRedir

What operating system are you using?

Kudos0

Re: SecurityRisk.URLRedir

I am using Windows 7 home

Kudos0

Re: SecurityRisk.URLRedir

Try resetting the hosts file to its default configuration.  If you scroll down the page to the Windows 7 section on the following link, you will find an automatic fix-it tool from Microsoft, as well as do-it-yourself instructions:

https://support.microsoft.com/en-us/kb/972034

Kudos0

Re: SecurityRisk.URLRedir

After resetting the hosts file, I started a scan which got stuck after 4 mins. at SecurityRisk.URLRedir.

It's been 24 hours now, so I decided to abort the scanning.

The problem has not been resolved.

Kudos0

Re: SecurityRisk.URLRedir

Can you open your hosts file in Notepad and confirm it looks exactly like this (no more, no less):

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handle within DNS itself.
#       127.0.0.1       localhost
#       ::1             localhost
Kudos0

Re: SecurityRisk.URLRedir

The first two files (hosts excepted) and the fourth are exactly the same. I'd like to know whether the four of them must be resetted.

Kudos0

Re: SecurityRisk.URLRedir

Do not make any changes to the files.  It looks like the hosts file is small, so I am stumped as to why it is causing Norton to hang.

Kudos0

Re: SecurityRisk.URLRedir

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)
Kudos0

Re: SecurityRisk.URLRedir

I deleted five strange web urls before my last scan, the domain of which I do not remember, and it still got stuck. I deactivated internet explorer (windows features) and my usual browser is not hijacked.

Recently, I started to use chrome extensio OneTab.

Kudos0

Re: SecurityRisk.URLRedir

I've also cleaned my browsing data, but without luck

Kudos0

Re: SecurityRisk.URLRedir

I've just checked CCleaner Startup and the following scheduled task was enabled

"C:\Program Files (x86)\Norseanuhition\NorseanuhitionagentTask.exe" {690E0E88-3E5D-4204-AFB7-C0E84F29F89D} {8C4CE252-7DB2-4F8E-8E76-BAD0E5826A83}

Yet, I cannot find such .exe file, so I guess this is most probably the problem

Kudos0

Re: SecurityRisk.URLRedir

Like many potentially unwanted programs, norseanuhition can be installed on your computer as part of a bundle with another tool you downloaded from the Internet.
A Potentially Unwanted Program, also called in short as PUP, is a software that contains adware, installs toolbars or has other unclear objectives.  #

Kudos0

Re: SecurityRisk.URLRedir

I do not understand then what Norton is for. It detects something which it cannot delete, so you have to use other resources.

Kudos0

Re: SecurityRisk.URLRedir

NIS 2015:  I do not understand then what Norton is for. It detects something which it cannot delete, so you have to use other resources.

did you look in Task Scheduler, did you look in Control Panel > Programs, did you look in Start Menu......did you run second opinion scanner....did you disable scheduled task in CCleaner...did you Search programs and files for norseanuhition....did you look in browser add-ons.

Kudos0

Re: SecurityRisk.URLRedir

It's been a week working on this issue non-stop, trying everything I can think of and find on the internet.

Kudos0

Re: SecurityRisk.URLRedir

NIS 2015: It's been a week working on this issue non-stop, trying everything I can think of and find on the internet.

Yeah, I don't know if Norton is causal to stuck scan (since users report stuck scan e.g., Norton 22.7 - Hot Issues and Fixes) or PUP/other.
If you feel PUP....and MBAM is okay, then may be time to visit one of the free Malware Removal Forums recommended by the Community
http://www.bleepingcomputer.com/Am-I-infected-What-do-I-do/
http://forums.whatthetech.com/MalwareRemovalForum
http://www.geekstogo.com/Security/MalwareRemoval
http://www.cybertechhelp.com/MalwareRemovalForum
Lets hear from Community

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