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Kudos0

Server Error

I have been getting this message all week

Sorry, An error has occurred on the server.

Please, try your request again later.

An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.

Please return to the home page and log in again. If the problem persists, contact us for assistance.

It says to contact for assistance.  So, this is me contacting for assistance.  Help, please. 

Replies

Kudos0

Re: Server Error

Hi 

I've reported this to the team.  We are checking into this.

Can you please send me your Norton Family account email address by private message via the forum by clicking Inbox at upper right hand corner?

Thanks

Katie

Thanks Katie
Kudos0

Re: Server Error

Hi,

The issue has been resolved. Please let us know if you have any questions.

Thanks for your patience.

Katie

Thanks Katie

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