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Kudos0

Server Error

I am getting this frequently

"Server Error

Your request was stopped for your protection. Your data is safe, and the error has been reported and will be investigated.

Return to the Norton Family homepage and sign in again. If the problem persists, contact Support."

Is there a solution for this?

Replies

Kudos0

Re: Server Error

Hi MRash,

The team is currently working on the feature.  We will keep you posted as soon as possible.

Thanks

Katie

Thanks Katie
Kudos0

Re: Server Error

The login issue has been corrected.  Please let us know if you are still experiencing the error.

We are sorry for any inconvenience caused.

Thanks for your patience.

Thanks

Katie

Thanks Katie
Kudos0

Re: Server Error

I've been getting this error for a couple days. So it hasn't been completely fixed.

Kudos0

Re: Server Error

Hi,

The issue has been resolved. Please let us know if you have any questions.

Thanks for your patience.

Katie

Thanks Katie
Kudos0

Re: Server Error

I am getting the issue right now. "Server Error....Your was stopped for your protection.. Norton Family is showing not enabled with a red x.

Kudos0

Re: Server Error

Hi Jrj89,

Thanks for the report.   We are currently working on the issue and will keep you posted as soon as possible.

Thanks

Katie

Thanks Katie
Kudos0

Re: Server Error

The issue has been resolved. Please try again.  Please let us know the results.

Thanks

Katie

Thanks Katie

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