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Kudos0

Settings grayed out - Can not change settings

For some unknown reason the settings on my Norton Online Backup account are grayed out, I want to remove all the backup sets and start a fresh due to overhang from another laptop but can't.

Does anyone have any suggestions?

Dave

Replies

Kudos0

Re: Settings grayed out - Can not change settings

For some unknown reason the settings on my Norton Online Backup account are grayed out, I want to remove all the backup sets and start a fresh due to overhang from another laptop but can't.

Does anyone have any suggestions?

Dave

Kudos0

Re: Settings grayed out - Can not change settings

Kudos0

Re: Settings grayed out - Can not change settings

Tried deleting cookies/cache. If thats fails call 'em up.
Herp?
Kudos0

Re: Settings grayed out - Can not change settings

As you are using Norton360, you can delete the Backed up files from Norton360 itself. Go to Backup-->Manage Backup sets-->Where--> at the Bottom you will have an option to delete the backed up files.

-Shri
Kudos0

Re: Settings grayed out - Can not change settings

Also please note Norton Online Backup will allow you to access the data backed up from Norton 360 but there is no management of said data. That's why its grayed out.

If you need help purging the web interface, only after you have completed your restore and purged any requested data via the Norton 360 interface, let me know.

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