• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Settings Password No Longer Works

Hello,

I set up a Password in Settings and for some reason it no longer works.  Does the password somehow expire after a certain time?

Is there a way I can reset it?

Thanks,

Cody

Replies

Accepted Solution
Kudos0

Re: Settings Password No Longer Works

Hello,

I should have checked for answers before posting this.

I went into Programs and Features and clicked the Uninstall button for Norton and reset my password.

Thanks,

Cody

Kudos0

Re: Settings Password No Longer Works

Hi,

If you have solved the problem please click on one of the 'accept as solution' buttons so others don't come in and try to resolve it.

Thanks

Dick Win 10x64 current current NSBU
Kudos0

Re: Settings Password No Longer Works

After reading the recent posts on how to do this I now can access my setting!  Thanks Community

Hi,

Click on "Start" button -> Click on "All Programs" -> Click on "Norton Internet Security" -> Click on "Uninstall" link.

"Select Your Uninstall Preference" UI will be displayed. Check the bottom of the UI, you will find a "reset settings password" link. "Reset Password Key" will be displayed in the UI, enter it in the "Reset Password Key" field and provide the new password for your settings.

A loyal Norton customer,Elyse Malmquist

This thread is closed from further comment. Please visit the forum to start a new thread.