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Kudos0

Settings to prevent spam

In the last several weeks I'm getting a lot of spam email that I never got before. I understand from my email provider forum that the provider is no longer helping to prevent spam. Isn't Norton Security supposed to help prevent spam? Is there a setting for Norton security that I should have to help prevent spam, Most of my Norton settings are the default settings.

Holly 

Labels: AntiSpam

Replies

Kudos0

Re: Settings to prevent spam

Hello Holly,

It would be helpful to have some more detail about your problem.

  • Who is your email provider?
  • Are you reading your email through a web portal (online) or using an on-board installed client such as Outlook, Thunderbird, etc.

Once we know that, we can advise if the Norton anti-spam feature can be helpful to you and how to set it up.

Thanks!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Kudos0

Re: Settings to prevent spam

Verizon is my email provider. Reading it online. Others having same recent problem (as read on Verizon email forum). Also Verizon is gradually turning their email accounts to AOL--haven't got to us yet. Forwarding the email to Verizon spam detector no longer works and clicking on unsubscribe no longer works. The spammers keep changing their sender addresses.

Holly

Kudos2 Stats

Re: Settings to prevent spam

Thanks for the info Holly.

The Norton anti-spam component will only work with email programs which are installed on your computer. It must  "physically" integrate with an email client such as MS Outlook. It does not have the ability to scan email on your web portal (internet).

I'm sorry that is not the answer you were looking for.

I would like to offer one bit of advice.  Although the 'unsubscribe' feature on legitimate email generally works as expected, do not click 'unsubscribe' on unsolicited or spam email. Those links were not designed to unsubscribe you but rather to confirm that the spam was sent to a working email address and that someone opened it.

Let us know if you have any other questions.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
Accepted Solution
Kudos0

Re: Settings to prevent spam

Thanks for the info. I think I read once before not to click Unsubscribe unless it was from a source you had once used. However, I got so frustrated I forgot that advice. Thanks for reminding me--it sure does make sense. Someone in my family told me to just delete with one click. They all seem to come from one source according to the Unsubscribe page.

Holly

Kudos0

Re: Settings to prevent spam

Hello Holly

I have Verizon.net Fios. My Spam Detector works. It's been catching a lot more spam lately. I also use Outlook 2013 Junk Filter and that also works well. The spam that does get thru these 2 filters, I just delete them without opening them. The ones that do get into either the Fios Spam Detector and the Outlook Junk folder, I check to make sure they are spam and not legitimate emails.. Sometimes real ones do get in there.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Settings to prevent spam

Holly

I recently completed the transition from Verizon e-mail to AOL with Outlook (installed on my PC).

It's working out well for me so far with AOL having more efficient spam filtering than Verizon's spam filter.  The AOL e-mail 'net page also works faster for me than the Verizon e-mail site was working.

Hope it works out well for you.

Windows 7x64 Home Premium OEM Ver / MoBo: ASUS P7P55D-E / CPU: Intel i5-650 / RAM: 16 Gb Corsair DDR3
Kudos0

Re: Settings to prevent spam

I've read this too on the Verizon Forum. Thanks. We haven't been told here in Maryland when we'll be having our Verizon email transitioned to AOL I already have an AOL email account but most have my Verizon email address.

Holly

Kudos0

Re: Settings to prevent spam

Hello Scoop8

Do you know if that includes Fios users transitioning to AOL email???

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Settings to prevent spam

I'm not sure if the AOL transition differentiates between FIOS and possibly other Verizon-based delivery methods.

The way I understood it is that if you've been using Verizon.net as your 'net e-mail provider and reside in California, Florida, or Texas, then AOL replaces Verizon as your 'net e-mail provider.

I'm a Verizon FIOS user in Texas and completed the transition a few weeks ago to AOL 'net e-mail.  I didn't need to change any settings in my local (installed on my PC) Outlook client.  AOL recommended changing the password so I changed that at the AOL e-mail site settings and my Outlook Acct settings.

I think the reason for the transition in these states is that Frontier Communications replaced Verizon as the 'net provider in Ca, Fl, & Tx.  I'm now with Frontier in Tx. 

Windows 7x64 Home Premium OEM Ver / MoBo: ASUS P7P55D-E / CPU: Intel i5-650 / RAM: 16 Gb Corsair DDR3
Kudos0

Re: Settings to prevent spam

Hello Scoop8

I'm in NJ so then my Verizon Fios shouldn't be changing to AOL since we aren't part of the Frontier area. I haven't heard anything about such a transfer. Thanks for the info.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos1 Stats

Re: Settings to prevent spam

Eventually all Verizon customers will be getting their email from AOL. Please read link below:

https://help.aol.com/articles/verizon-move-to-aol-mail-faq

Since Norton doesn't sanction using hyperlinks to other sites I would suggest you copy and paste this link. It is safe as it is from Verizon to their customers.

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