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Kudos0

Settings won't save

Hi

After receiving an email that my son has reached his time limit, I login to view but no activity is showing.When viewing the time restrictions I set when I set him up it's showing as "off", so I turned it on again and reset restriction times but it won't save, it comes up with "Error saving policy settings"

 Have I got my settings right? My son has a new laptop with Windows 7 and I'm running Vista.

Thanks

Replies

Kudos0

Re: Settings won't save

Hi

After receiving an email that my son has reached his time limit, I login to view but no activity is showing.When viewing the time restrictions I set when I set him up it's showing as "off", so I turned it on again and reset restriction times but it won't save, it comes up with "Error saving policy settings"

 Have I got my settings right? My son has a new laptop with Windows 7 and I'm running Vista.

Thanks

Kudos0

Re: Settings won't save

Hi Cinz,

Please uninstall/reinstall Norton Safety Minder to see if it helps.  Just FYI, all the settings are saved on the Online Family servers and you don't need to re-configure settings for the account.

Thanks,

Katie

Thanks Katie

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