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Kudos0

Short changed on subscription renewal

I have used Norton for approximately 20 years and whenever I have renewed the subscription it has added the outstanding days on the previous subscription.  But on renewal today it ignored the 25 days outstanding and renewed to 366 days.  I feel short changed.

Roger H UK

Replies

Kudos0

Re: Short changed on subscription renewal

Hello Roger.H.UK

Please contact Customer Support and they will add on the remaining days to your subscription. Here is the link.    www.norton.com/chat   nor all locations have 24/7 hours. Please check your Norton Website for hours of service.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Short changed on subscription renewal

Thank you.  I contacted Customer Support and they were very helpful and credited the remaining days.

Roger H UK

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