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Kudos0

Should Norton Internet Security trial be uninstalled before installing 360?

Hello. I lost my current Norton 360 program during a complete PC refresh. Somehow, I ended up with a trial version of Norton Internet Security, while I was reinstalling programs. I've received notification that this will soon expire. I still have my authorization code for my current 360 subscription and instructions for how to download the program. My question is whether I need to uninstall the existing trial version of Internet Security before I attempt to download 360 again and reactivate my subscription? 

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Accepted Solution
Kudos1 Stats

Re: Should Norton Internet Security trial be uninstalled before installing 360?

Hi,zzebeddy. Yes, you should uninstall the Trial first.

Then, you can go to your Norton Account, and download your Norton product from there.

https://manage.norton.com/

It will be preactivated, and should pick up your details.

Uninstall the Trial first, using the Norton Removal Tool.   https://www.norton.com/nrt

Once 360 is installed again run Live Update until no more are found, and then reboot.

If you have any problems, Norton Support can help.  http://norton.com/chat

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Should Norton Internet Security trial be uninstalled before installing 360?

Thank you for the prompt reply and easy to follow instructions. I'll give this a go. 

Kudos0

Re: Should Norton Internet Security trial be uninstalled before installing 360?

@ZZe: Sorry... I missed the word "Norton" before 360. I've made a request to move my comment to this post https://community.norton.com/en/forums/qihoo-kingsoft

Sorry again.

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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