• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

"Show Activity For" Period at OnlineFamily

I have encountered a strange thing while using Online Family to review activity of two children.
I usually set the "Show Activity For" box to 7 days. This works fine in any of the tabs except "All Activity". This tab seems to disregard the 7 day setting. For one child it shows about 3 days for the other it shows only 1 day. As the "All Activity" tab is the first thing I usually look at it gives me the impression that while activity was busy today/yesterday previously there was none/little. But if I look at the "web" or "Search" or "IM" tabs I get a whole different picture.

I don't remember it being like this before.
I am also intrigued by the fact that the length of reporting for each child is different. I wondered whether it was limiting the report to a set number of pages but this is not true. The 1 day child runs to about 4 pages and the 3 day child to 7 pages.

Could it be that I have inadvertently changed a setting somewhere? If so, where, and how to change it back?
Regards
David

Replies

Kudos0

Re: "Show Activity For" Period at OnlineFamily

I have encountered a strange thing while using Online Family to review activity of two children.
I usually set the "Show Activity For" box to 7 days. This works fine in any of the tabs except "All Activity". This tab seems to disregard the 7 day setting. For one child it shows about 3 days for the other it shows only 1 day. As the "All Activity" tab is the first thing I usually look at it gives me the impression that while activity was busy today/yesterday previously there was none/little. But if I look at the "web" or "Search" or "IM" tabs I get a whole different picture.

I don't remember it being like this before.
I am also intrigued by the fact that the length of reporting for each child is different. I wondered whether it was limiting the report to a set number of pages but this is not true. The 1 day child runs to about 4 pages and the 3 day child to 7 pages.

Could it be that I have inadvertently changed a setting somewhere? If so, where, and how to change it back?
Regards
David
Kudos0

Re: "Show Activity For" Period at OnlineFamily

Hi dgardner,

What version of Norton Safety Minder do you have on the PC? The latest version is 1.2.0.39.  You can get it by clicking on the Download link on the login page.

Thanks,

Katie

Thanks Katie
Kudos0

Re: "Show Activity For" Period at OnlineFamily

Katie,

Thanks. I need to check that on my kids' machines which I can't get to right now. will report back later.

In the meantime, you must have been asked this a thousand times but isn't Safety Minder supposed to automatically update itself?

David

Kudos0

Re: "Show Activity For" Period at OnlineFamily

Hi dgardner,

Please check out this link for your question. http://community.norton.com/norton/board/message?board.id=OnlineFamily&message.id=2954#M2954

In the meantime, I'll test it to see if I can reproduce it.

Thanks,

Katie

Message Edited by KatieQ on 12-29-2009 03:23 PM
Thanks Katie
Kudos0

Re: "Show Activity For" Period at OnlineFamily

dgardner,

yes it is supposed to automatically update itself, and right now we are certifying that process, so for now you can manually update, but if you wait, it will eventually automatically update to the newest revision.

Matt

This thread is closed from further comment. Please visit the forum to start a new thread.