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Silent mode not activating for full screen Film & TV windows store app

Norton is not activating silent mode when using the Microsoft's windows store app "Films and TV"

Norton keeps interrupting playback when in full screen and can't add the app to User-Specified programs as it saying it doesn't have permission to access therefore can't add it nor does Norton detect it in full screen 

For information Films and tv runs in Full screen and a second monitor (32in JVC TV)

Running windows 10 os build 17763.379

Running Norton EAP version