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Kudos0

Site blacklist

Hey, we have a customer with a website. The website has been blacklisted beacause of virus/malware, and later been cleaned. All other list's has registrered that there is no more virus/malware on the website, but Norton Safe Web has still not registrered it. 

It tried to fill out a form when a website has been blacklisted, but I have no files to upload, so I cannot complete the form and therefore not get the website off the blacklist. 

The website I am talking about is this one: flyttemandolsen.dk

I really hope someone in here can get the website reviewed since out customers keeps getting virus alerts because of this. 

Replies

Kudos0

Re: Site blacklist

Hello Orango

Please follow the directions in this website

http://safeweb.norton.com/help/site_owners

You have to register the website. They will then email you a Meta Tag and a html file. After you get the email, please post the html file in to this thread. After you do this, then I can submit it to the Safe Web Team. I don't want to get too far ahead so you don't get confused. The email they send you back with the Meta Tag and html file might end up in the Spam Detector if you have one, so look in there also and in your inbox.

1. Please register website

2.find email with Meta Tag & html file.

3 post the html file in this thread.

4 Then I will take care of the rest of the process.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site blacklist

Hi Orango

Kindly request you to follow the site owner verification procedure as instructed in http://safeweb.norton.com/help/site_owners.
Once ownership has been verified, your site will be queued up for rating evaluation.

Cops

Kudos0

Re: Site blacklist

Here is my html file :) I think I have registered my website correctly. I really hope you can help me. 

Regards

File Attachment: 
Kudos0

Re: Site blacklist

Hello Orango

I will let Cops know that you have provided the html file.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site blacklist

Hi

We have manually verified ownership of your website 'flyttemandolsen.dk' and also found to clean on analysis. So we have modified its rating to green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=flyttemandolsen.dk

Cops

Kudos0

Re: Site blacklist

Okay, how long does it usually take before it is unblacklisted from: https://sitecheck.sucuri.net/results/flyttemandolsen.dk

I have another one as well that needs to get reviewed, I have submitted it, and I have attached the file to this message.

Thanks in advance 

Kudos0

Re: Site blacklist

Hello Orango

How long it takes Sucuri to take your site off of it's blacklist is something you have to ask Sucuri.

We need the name of the other website so that I can submit that one also.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site blacklist

Here is the website that i need to get reviewed: cambridgedanmark.dk

It has been cleaned, and submitted, so the website should be ready. 

Regards

Kudos0

Re: Site blacklist

Hello Orango

Has the ownership of this site been verified? If it has not, then I will need the html file. Please let me know if site is verified. Submission doesn't mean it's been verified. It has to say so on your report.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site blacklist

I have uploaded the file to the host. I have attached the file for the website to this message. the website is http :// cambridgedanmark .dk/

Regards

File Attachment: 
Kudos0

Re: Site blacklist

I have another one as well that needs to get reviewed. I have verified myself as owner. the website this time is hfhansen.dk

And thanks a lot for all the help, it really helps me. 

Regards

File Attachment: 
Kudos0

Re: Site blacklist

Hello Orango

I will notify the Safe Web Team that you have 2 sites that need to be verified and re-evaluated. Please stay tuned to this thread for a response from the Safe Web Team on Monday night after midnight EDT.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site blacklist

Hi Orango

We have manually analyzed your sites and found them to be clean. So we have changed their rating to green.

https://safeweb.norton.com/report/show?url=cambridgedanmark.dk

https://safeweb.norton.com/report/show?url=hfhansen.dk

Cops
 

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