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site blocking not working


I am trying to configure Norton Family to block YouTube (among others) on one account, and it does not seem to work. What I would really like is a "block all" option with just a white-list for certain sites, but it seems that is not an option. 

What is really weird, is that while youtube.com is blocked, www.youtube.com is not. The erratic behavior occurs in IE as well as Chrome, both have the extension active. 



Re: site blocking not working


Please help us with the below information to analyze the issue further.

1) Is the problem happens only with Youtube.com? Are other websites getting blocked?
2) Is Web monitoring working as expected in Firefox?
3) Please attach a screenshot of the web monitoring house rules.


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