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Kudos0

Site is no longer rated

Hello,

My boss's website, executivesoul.com, was manually verified and rated green back in September 2012, but now it has a grey question mark and says it has not yet been tested.  I can't dispute this because there is no option to do so; I guess I can only resubmit it for a rating?  Why would it suddenly have become unrated?  Do sites have to be resubmitted for ratings frequently? 

Here is the original thread where I was told it was rated green:  http://community.norton.com/t5/Norton-Internet-Security-Norton/Ownership-Verification-for-Joomla/m-p/813056

Thanks for any help you can give,

Michelle

Replies

Kudos0

Re: Site is no longer rated


ExecutiveSoul wrote:

Hello,

My boss's website, executivesoul.com, was manually verified and rated green back in September 2012, but now it has a grey question mark and says it has not yet been tested.  I can't dispute this because there is no option to do so; I guess I can only resubmit it for a rating?  Why would it suddenly have become unrated?  Do sites have to be resubmitted for ratings frequently? 

Here is the original thread where I was told it was rated green:  http://community.norton.com/t5/Norton-Internet-Security-Norton/Ownership-Verification-for-Joomla/m-p/813056

Thanks for any help you can give,

Michelle

 Michelle,

Not sure what's happening but you can contact the team here

site_owner_help_en@symantec.com

and see if they can provide some answers

http://safeweb.norton.com/help/site_owners#getting_rated

is the site to submit your request for rating

Keep us posted

Dick Win 10x64 current current NSBU
Kudos0

Re: Site is no longer rated

Thanks, I've emailed the team and will wait for a response.

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