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Kudos0

Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

Hi I have signed up to SafeWeb and uploaded the html file.   to www.tigregeant.com and validated the file is in the root folder.  When i click on verify their is a popup and then i click on OK and nothing happens... Tried this on 3  different browsers..with no luck

Also i requested a manual verification a couple of weeks ago but i havent heard back.  I requested another manual verification yesterday...

The site is being flagged as malicious and we have customers complaining that our website is malicious due to safeweb flagging the site.

How can i get this site validated quickly and re-scanned so it is considered safe.

thanks Andre

Replies

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

Hi I have signed up to SafeWeb and uploaded the html file.   to www.tigregeant.com and validated the file is in the root folder.  When i click on verify their is a popup and then i click on OK and nothing happens... Tried this on 3  different browsers..with no luck

Also i requested a manual verification a couple of weeks ago but i havent heard back.  I requested another manual verification yesterday...

The site is being flagged as malicious and we have customers complaining that our website is malicious due to safeweb flagging the site.

How can i get this site validated quickly and re-scanned so it is considered safe.

thanks Andre

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

EDIT

Info corrected by avjohnnie

Kudos1 Stats

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing


bjm_ wrote:

Your site works for me.  Opens with This page is SAFE.

Safe Web report Clean and Green

Check site for yourself https://safeweb.norton.com/

FF 31  NIS 21.4


Sorry - That's the wrong URL that you verified for the OP.

Here's the correct SafeWeb results - Note the reported problem with Drive-By downloads on their website...

https://safeweb.norton.com/report/show?url=http%3A%2F%2Fwww.tigregeant.com%2F

But FWIW, Sucuri and Virus Total both (currently) give the website clean bills of health...

http://sitecheck.sucuri.net/results/www.tigregeant.com

https://www.virustotal.com/en/url/19b49804d0f2205b1306365329b8c7f7925ac5a293e106d73bc5bef7f50c2fe3/analysis/1406821867/

Kind regards,

John

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

when I clic on the link in OP

I go to http://www.gianttiger.com/fr_ca/home.do

MY BAD

Safe Web report https://safeweb.norton.com/report/show?url=www.tigregeant.com

Thanks avjohnnie for fixing my boo boo

Respectfully

Kudos2 Stats

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing


andretravels wrote:

Hi I have signed up to SafeWeb and uploaded the html file.   to www.tigregeant.com and validated the file is in the root folder.  When i click on verify their is a popup and then i click on OK and nothing happens... Tried this on 3  different browsers..with no luck

Also i requested a manual verification a couple of weeks ago but i havent heard back.  I requested another manual verification yesterday...

The site is being flagged as malicious and we have customers complaining that our website is malicious due to safeweb flagging the site.

How can i get this site validated quickly and re-scanned so it is considered safe.

thanks Andre


Try reposting this over in the:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/bd-p/Toolbar_IDSafe

Forum.  That way one of the forum Gurus will bring it to the attention of the proper group at Norton who can assist you...

Kind regards,

John

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing


bjm_ wrote:

when I clic on the link in OP

I go to http://www.gianttiger.com/fr_ca/home.do

MY BAD

Safe Web report https://safeweb.norton.com/report/show?url=www.tigregeant.com

Thanks avjohnnie for fixing my boo boo

Respectfully


No problem -


Instead, try doing it this way - right-click the link in the OP's post and copy the URL string into the clipboard buffer - then paste that into the SafeWeb site.

Kind regards,

John

Kudos1 Stats

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

Notified mod to move Topic to Norton Toolbar for better exposure

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing


avjohnnie wrote:

Instead, try doing it this way - right-click the link in the OP's post and copy the URL string into the clipboard buffer - then paste that into the SafeWeb site.


Yes I C

Thanks

bjm_

Kudos0

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

Hi, I'll check with the Safe Web team, in case there's still a problem.

Windows 10 Home X 64
Kudos1 Stats

Re: Site not getting verified in safeweb - It was flagged as malicious but our scans found nothing

Hi Andre,

Your site 'tigregeant.com' had been submitted for analysis and is currently rated green in safeweb.norton.com.

https://safeweb.norton.com/report/show?url=tigregeant.com


Cops

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