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Kudos0

Site Verification Failing

Have a wordpress site. Have tried everything, including a plugin to get the verification code to be on my site and readable.  Keep striking out with the verification.  I see that others have experienced challenges with their wp sites, so thought the plugin would solve it.  Any suggestions would be much appreciated? Thank you!!

Code is: <meta name="norton-safeweb-site-verification" content="bcexoqip1i14iznh2qs5lqwwic8qbskw--x0wsjc-nd28encbenrz7rpffdth188xc983zzgd3szcmi4knjt0bmb41t368hdpwzyd-0bkwyrb1stuvepie2s0b5va84p" />

site is aliciamarriott.com

Replies

Kudos0

Re: Site Verification Failing

Hello Coachicorn

Welcome to the Norton Community Forum

I  will notify the Safe Web Team about your situation.

Please stay tuned to this thread for a response from the Safe Web Team on Sunday night after midnight EDT

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site Verification Failing

Thank you floplot! Staying tuned... 

Kudos0

Re: Site Verification Failing

Hello Coachicorn

You are very welcome.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site Verification Failing

Hi Coachicorn

We are looking into this. We will update this thread once the site rating is modified.

Cops

Kudos0

Re: Site Verification Failing

Very much appreciated, Console_Ops/Cops.

Kudos0

Re: Site Verification Failing

Hi Console_Ops and floplot...just checking on the site verification/rating review.  

I've tried other plugins to get the meta code into my header, but still getting the verification failed message.  After being hacked and rebuilding my site from scratch, I am cleared of any site warnings on every domain security/reputation checker I can find, except with Norton Safe Web, so I'm hoping to restore my Norton good standing.  Please advise if there is anything more I can do. 

Best regards,

Alicia

Kudos0

Re: Site Verification Failing

Kudos0

Re: Site Verification Failing

Hi bjm_ I'm not sure what you are showing me.  I've seen that...it's confusing to me why I have the red warning, when the threats are all zeros.  

Kudos0

Re: Site Verification Failing

Coachicorn:

Hi bjm_ I'm not sure what you are showing me.  I've seen that...it's confusing to me why I have the red warning, when the threats are all zeros.  

I've added content to help Norton users that pass this way.
Norton Community is primarily peer support.

Safe Web report is confusing to me, too.   

Kudos0

Re: Site Verification Failing

Ah, got it. 

Kudos0

Re: Site Verification Failing

Hello

I will check again with the Safe Web Team

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site Verification Failing

Hey floplot,

Any word from the Safe Web Team? I keep not hearing anything back from the cops. I'm not being pushy, just trying to understand the process better. Is this a long time to wait for resolution or is this normal?  Is there something that is preventing my review on my end? Any help is much appreciated.

Thank you! 

Kudos0

Re: Site Verification Failing

FWIW ~ just now pointed Norton Chat Support to this thread.  

Kudos0

Re: Site Verification Failing

Hello Coachicorn

Your issue of seeing a Safe Web report showing a malicious site no indication of what is wrong is something which has appeared about 10 times recently. Since Safe Web hasn't replied yet indicates they are still looking into the issue. I notified the Forum Admin about this issue and she is looking into the issue with the Safe Web Team. I just got her response this morning, so please give her some time to look into this problem. If I hear back from her directly, I will post back or else the Safe Web Team will post back. She is aware of the issue since last night. Sorry about this issue.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Site Verification Failing

Hey floplot...thank you for the information! It is so helpful to know what is going on in the background. Your communication is much appreciated, as is your Forum Admin's and the Safe Web Team's work on getting this resolved.  

Staying tuned and have a great day!

Kudos0

Re: Site Verification Failing

Norton Support notified me that the issue re aliciamarriott.com is fixed.