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Kudos0

Site Verification Not Working / Need to Dispute a Site

I need to verify two sites that I own, avoidharrypotter.org and avoidharrypotter.com but verification via meta tag and HTML file upload is not working at all. Both the meta tags and HTML files have been added to the site.

avoidharrypotter.org is showing a warning with an annoyance factor of 1. The threat name is listed as SWBPL but does not explain what the actual issue is supposed to be. I have gone through our server files and don't see any security issues of any kind. I believe this is a false positive. Note that avoidharrypotter.org is a domain forward to avoidharrypotter.com which is the actual site where the files are located. avoidharrypotter.com is listed as "Safe" in Norton Safe Web but avoidharrypotter.org has the SWBPL warning. Since avoidharrypotter.com is listed as "Safe," both domains should be listed as "Safe" because they are exactly the same site. I am requesting a manual re-evaluation of avoidharrypotter.org as soon as possible. Thank you very much.

Replies

Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

Yes, I had said that avoidharrypotter.org forwards to avoidharrypotter.com in my original post. I clarified that avoidharrypotter.org should be listed as Safe since it's the same site as avoidharrypotter.com which IS listed as Safe in Norton Safe Web.

Again, I am requesting a manual verification of ownership for both domains (since your verification process isn't working) and a manual re-evaluation of avoidharrypotter.org to have it listed as Safe. Thank you for getting this resolved quickly.

Accepted Solution
Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

Hello

I have already replied to one of your other threads. I have already submitted the site. Please see your other site.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

Same problem here. Verification methods not working, no response from the many feedback messages I've sent.  Site is incorrectly flagged as malicious, all other authorities list it as clean. www.halifaxtrails.ca

Kudos1 Stats

Re: Site Verification Not Working / Need to Dispute a Site

gmac21:  Same problem here. Verification methods not working, no response from the many feedback messages I've sent.  Site is incorrectly flagged as malicious, all other authorities list it as clean. halifaxtrails.ca

https://safeweb.norton.com/report/show?url=halifaxtrails.ca

Report a Suspected Erroneous Detection (False Positive)
https://submit.symantec.com/false_positive/


https://sitecheck.sucuri.net/results/www.halifaxtrails.ca/

URL: halifaxtrails.ca/
Detection ratio: 4 / 65
Analysis date: 2017-08-20

Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

Hello gmac21

Please register at Safe Web.

http://safeweb.norton.com/help/site_owners

 
Post HTML file here or Meta Tag.

This is needed for verification

After that is done, then Safe Web Team  will re-evaluate it.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NS with BackUp 22.14.2.13 Core Firmware 237 I E 11
Kudos0

Re: Site Verification Not Working / Need to Dispute a Site

The Norton Safe Web Team has re-evaluated your submission to the block page False Positive site. Our analysts have re-evaluated the issue of the suspected false positive site:halifaxtrails.ca.

The result of this re-evaluation is a change in the Norton Safe Web rating for this site.

  • Old Rating: UNSAFE
  • New Rating: SAFE

For details about this site report, you can go to:http://safeweb.norton.com/report/show_mobile?url=halifaxtrails.ca

For additional information, please visit: http://safeweb.norton.com/help/site_owners

Regards,
Norton Safe Web Team

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