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Smart firewall keeps becoming unavailable
I ordered Norton Security Deluxe last October and have had the firewall turn itself off repeatedly. When it does, I try to reset it but the settings box is grayed out and the detailed settings for the firewall are also unavailable. The only way I can get it to come back is to uninstall and reinstall the whole product. I also have no notification that the firewall is not working unless I go in and check the settings. Since this is impractical at best and dangerous at worst, I'd really like a solution before I give up on Norton for good. I'm running on Win 8.1 Pro and up to date on all Norton updates.