Smart Scan driving me nuts, please help

Posted: 03-Apr-2022 | 4:03PM · 1 Reply · Permalink

Smart Scan runs on my PC every day or 2. It keeps telling me I have 3 programs that need to be updated. MS OneDrive, MS VisualC++2005 and another that I can't recall. I do not know how to update these programs that came with the PC. I've got to control panel to "fix" them to no avail. I'm no a PC whiz. I don't know how to do this stuff, which is why I pay Norton to update these things automatically. Some programs it listed I just deleted cause I didn't know what else to do. But I'm not bold enough to delete MS programs. Help! Make it stop! Update these programs!

Labels: Norton 360, Norton Support

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bjm_ Guru

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Re: Smart Scan driving me nuts, please help

Posted: 03-Apr-2022 | 4:19PM · Edited: 03-Apr-2022 | 5:03PM · Permalink

maryraven:
Smart Scan runs on my PC every day or 2.

Are you reporting that Smart Scan runs automatically every day or 2?
Are you calling Run Smart Scan every day or 2?

I've not seen Smart Scan report programs need to be updated.

Maybe, you're talking about Norton Software Updater?

Update your programs with Norton Software Updater
https://support.norton.com/sp/en/us/home/current/solutions/v138894743

How to Exclude Programs from Software Updater Scans
https://community.norton.com/en/forums/how-exclude-programs-software-updater-scans

Users report Norton Software Updater reports erroneous results.
May be best to turn off Norton Software Updater -> Auto-Update.
May be best not to act/react to Norton Software Updater report.
May be best to Exclude programs from Software Updater Scans.

Software Updater has Numerous Errors
https://community.norton.com/en/forums/software-updater-has-numerous-errors

Disable "Software Updater"
https://community.norton.com/en/forums/disable-software-updater

Software Updater recommends beta version installation
https://community.norton.com/en/forums/software-updater-recommends-beta-version-installation

How do I get rid of the list of programs that Software Updater could not update?
https://community.norton.com/en/forums/how-do-i-get-rid-list-programs-software-updater-could-not-update

Interpreting Software Updater results
https://community.norton.com/en/forums/interpreting-software-updater-results

norton updater has faulty information
https://community.norton.com/en/forums/norton-updater-has-faulty-information

Software Updater seems to have broken Chrome
https://community.norton.com/en/forums/software-updater-seems-have-broken-chrome

Why I don't want Software Updater
https://community.norton.com/en/forums/why-i-dont-want-software-updater

remove software updater
https://community.norton.com/en/forums/remove-software-updater