Not what you are looking for? Ask the experts!
SMS history will list messages, but not details/contents
In both the mobile and desktop dashboard, on the SMS monitoring page, I can clearly see a list of SMS activities on the phone, however, when I click on them, the contents only show on some of them. I've established through trial and error that if an SMS is sent/received from a number with no international dialing prefix, the contents will show, but with the prefix, it will not load. For example 07990123456 will work +447990123456 will not (even though the number is equivalent) This points to a bug in the software not treating international prefixes properly. Please can you update me with the status of the investigation into this issue and patch? Thanks.