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Kudos0

SMS messages not being monitored on one kid's phone, but fine on the other kid's phone

My teenagers have identical LG Android phones.  NF monitors SMS messages fine on my son's phone, but I cannot get it to do so on my daughter's phone. 

It is set up in security settings to be an administrator on the phone.  I've also uninstalled and re-installed the software.  Any ideas on what's wrong? Anything else I can check?

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Kudos1 Stats

Re: SMS messages not being monitored on one kid's phone, but fine on the other kid's phone

Never mind...kept digging around in the list and found the steps I needed.

1.  SMS monitoring set to off in parent mode.

2. Phone re-booted.

3. SMS monitoring re-enabled from the web site.

4. Saw message on phone saying house rules updated.

5. Text message to phone resulted in the SMS back to me warning that monitoring is enabled.

Maybe these steps will help someone else.  :)

John

Kudos0

Re: SMS messages not being monitored on one kid's phone, but fine on the other kid's phone

Thanks for sharing these with us, jafesq.

Thanks

Katie

Thanks Katie

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