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Kudos0

Software update

How do I update or Uninstall/reinstall Norton family on my Motorola Droid Razr M running Android 4.3? When I try to remove it it says I must deactivate it first and the parental login deactivate button does not work?

Replies

Kudos0

Re: Software update

How do I update or Uninstall/reinstall Norton family on my Motorola Droid Razr M running Android 4.3? When I try to remove it it says I must deactivate it first and the parental login deactivate button does not work?

Kudos0

Re: Software update

Hi brentelliott71,

Did the program work well on the Android 4.3 device?

Have you tried the following steps to uninstall the program from the device?

https://support.norton.com/sp/en/us/home/current/solutions/v70166072_EndUserProfile_en_us?product=home&pvid=f-home&version=current

Thanks,

Katie

Thanks Katie

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