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I have a problem with SolidWorks Student Edition that is installed on my child's laptop. Whenever my child is logged in and Norton Family is turned on, SolidWorks will not load. If I turn Norton Family off for my child's account, or log in as a non-monitored user, SolidWorks will load. When it is not working, SolidWorks will freeze on the initial splash screen and say "Loading registry..." However, from my research, the problem seems to be that the software is unable to reach the SolidWorks company license server that validates the software each time it loads. Norton Family never logs any blocked activity, and repeated attempts to use phone and chat support with Norton have not been helpful. Can you please test this, verify that there is a problem, and let me know what to do?