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Kudos0

?Sonar Protection?

Hi, I've used Norton 360 for many years.  Today all my computers came up with "Sonar Protection" not able to fix.  I haven't changed anything.  How do I get this to go away??? I'm running Win10 Pro.

Best regards

Pat

Replies

Kudos0

Re: ?Sonar Protection?

Hello Pat. This article is the official suggestion from Norton for the issue you are seeing. I can also recommend trying this first, disable "fast startup" in your Windows 10 power settings and then reboot. If you aren't sure how to do that here is a guide for you to follow. Once rebooted manually run live updates on your product again. Get all that are available, reboot a second time. Re-check for the issue persisting and let us know how things go. 

Within the Norton article, there is a suggestion to perform an R&R to correct the issue. May I suggest that IF, you indeed have to perform one, do a REMOVE ONLY. Scroll down the screen to the Remove Norton section and click there when you run the tool. Reinstall your product from your Norton account when done.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.657 / N360 Deluxe 22.20.1.69/ Norton Core v.288 on Android 2.22 / Opera GX