• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Sonar Protection Error

Just Noticed today that my pc may be at risk: Your PC is not protected by SONAR Advanced Protection. I chooses fix now and it starts processing then says "Status- Not Fixed". That's it. I was on a direct chat with a Norton Help Desk person and they were in my computer for a short time and said he was going to reboot my laptop. It rebooted and he was gone and the problem was never fixed. Case Number [#Removed]. No one called me or e-mailed me even though he had verified my information. Please help me get this fixed.

Labels: SONAR

Replies

Kudos0

Re: Sonar Protection Error

Just to let you know, you aren't being ignored.  I have reported your post to a Symantec Employee who may wish to follow up with you case number.  Please be patient.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: Sonar Protection Error

Hello @Theodore Amaral - I've located your case and requested they contact you ASAP. If you don't hear back today, please let me know here.

Thanks,

Matt

This thread is closed from further comment. Please visit the forum to start a new thread.