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Kudos0

sonar.CryptikAf!g12

Norton internet security Sonar notified me Ccleaner  sonar.CryptikAf!g12  warning . Windows 7 .32bit

File Attachment: 

Replies

Kudos0

Re: sonar.CryptikAf!g12

See here. There is an on going 3 page thread about it.

https://community.norton.com/en/forums/sonar-suspicious-activity-ccleane...

Kudos0

Re: sonar.CryptikAf!g12

Hello PSB

This case is different from the thread you mentioned. This one is affecting the regular ccleaner.exe, not the 64 bit one. The customer is using a 32 bit computer.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: sonar.CryptikAf!g12

ITS STILL CCLEANER. There is not 2 CCleaners to download. Meaning a 32 or a 64 bit version. You download and install CCleaner and it recognizes what your OS is. It is the same false positive issue.
Kudos1 Stats

Re: sonar.CryptikAf!g12

Hello PSB

The portable ccleaner program comes with 2 executables--- -ccleaner.exe and ccleaner64.exe. The other thread used the 64 bit version... This one uses the 32 bit version.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: sonar.CryptikAf!g12

Then I'm in the right spot as I have the 32 bit windows 7 .

Kudos0

Re: sonar.CryptikAf!g12

We cannot control the universe, but we CAN control our caps lock key........

Windows 10 Home X 64
Kudos0

Re: sonar.CryptikAf!g12

@K9cop:

To workaround your issue, you may try:

1. Run Norton Remove and Reinstall tool > reboot > update and, ensure your Norton is current.

2. Visit this page, and use other older version of CCleaner. Plz do not change anything in CCleaner and see if your Norton still flag and remove your CCleaner or not. If your previous situation continues, plz restore that item from Quarantine and TEMPORARILY exclude CCleaner in your Norton product.

3. Report a Suspected Erroneous Detection (False Positive)

Thx~ :)

PUP Hunter PRO: Just TRYING to save the world (U) from cyber threats, A single blog post, at a time, and ONCE & FOR ALL. (A fan of Nadia_Kovacs)

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