• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Sorry, An error has occurred on the server.

I can't log in into my account and modify parent rules. I get teh message: 'sorry an error has ocurred on the sever' whenI try to access. this started a week ago and I was hoping that the 'lock' woudl have been released by now, nut no luck.

Can you help me?

Thank you!

Replies

Kudos0

Re: Sorry, An error has occurred on the server.

A mi me sucedió lo mismo. Se me instaló un programa llamado "Coupon Server" y me abría ventanas emergentes. Además me indicaba que era espía, tenía plenos derechos a acceder a todo el contenido de mi ordenador, no se podía desinstalar y me amenazaba con un "vamos a llevarnos bien" en un contrato impresentable. Solo con la ayuda de profesionales de Norton que les permití que entraran en mi ordenador consiguieron eliminarlo. 

Kudos0

Re: Sorry, An error has occurred on the server.

ANyone from Norton reads these messages?

Kudos0

Re: Sorry, An error has occurred on the server.

Hi mgalactico,

Please send your Norton Family account email address to me by Private Message via the Forum and we will check into this.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Sorry, An error has occurred on the server.

Hi Coalserco,

If you are getting the error message when you are trying to log onto your Norton Family online account, please send your Norton Family account email address to me by Private Message via the Forum and we will check into this.

Thanks,

Katie

Thanks Katie

This thread is closed from further comment. Please visit the forum to start a new thread.