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Kudos0

Spam not moved to Junk Folder in Outlook 2013

Norton seems to be identifying spam, but only about half of it is being put in the Junk Folder.  I'm consistently getting about half of the spam, identifed with "[Norton Antispam]" at the beginning of the subject line, left in my Inbox folder.  This had been working up properly until I renewed my license a couple of weeks ago, but now I have to go through my Inbox every day and manually delete the spam.

Labels: AntiSpam

Replies

Kudos0

Re: Spam not moved to Junk Folder in Outlook 2013

Not sure why they are no longer being moved but you could create a message rule to move them.

Under Tools > Rules and Alerts  select "move messages with a specific word in the subject to a folder" then on next page check the box "with a specific word in the subject".  In the bottom box click "specific words" and enter [Norton AntiSpam] then click "specified folder" and select the junk folder.

Dave