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Spotty results with Norton Family
How can I ensure that Norton Family will adequately work for us? We have been using the product for a long time now and even upgraded to Premier. Our main reason for using this product is because of the granular nature of time restrictions.
However, the daily time limit we place on our son's account (on a Windows 7 PC) doesnt always work! Today he went well over his time limit and Norton didn't lock the account, as instructed. Also, it shows that he had zero time on his account today, which isn't accurate.
This happens frequently and the only real solution is a reboot, and the next day it works. Why can't this product be more reliable?