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Kudos0

Standard License (Mac) - will it scan my ex HDDs?

Hello

Apologies for the silly question, complete novice when it comes to this stuff.

I've just purchased Norton Security Standard.

iMac 2013 

8x ex HDD's

Q) Norton has scanned and cleaned my iMac HD. Does it scan all my ex HDD's as well? Have it set to 'entire system'.

If not is there a way of setting it to scan all my backup drives as well?

Thanks
Jon

Replies

Accepted Solution
Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Moldini The external drives must be connected to the computer at the time of scan as I'm sure you are well aware of. In your settings tell your Norton product to perform a "Custom Scan" under scans and tasks. Select the drives you would like checked and run.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Thank you SoulAsylum.

I'll do a check, but currently LiveUpdate has been hanging Norton for the last hour :(

I've added a new thread on that matter.

Cheers
Jon

Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Jon, use the intelligent updater to get your product updated. Remember to reboot when updates are done!!

https://support.norton.com/sp/en/us/home/current/solutions/v61252925_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Norton not allowing me to restart my computer :(

See attached.

Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

I got an UPDATE ERROR OCCURRED :(

Started the update again.....

Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

From your screenshot Norton was still performing updates in the background. Did you finally get that resolved and a reboot?

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Not yet, I rebooted, had to manually FORCE QUIT Norton and rebooted. 

I now have this:

Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Jon here is how to post a screenshot on the forums. Its much faster and safer as far as opening files.

https://community.norton.com/en/forums/how-post-image-forums-0

Allow the fix tool to run as it should correct any issues it finds.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Seems that everything has scanned and up to date - thank you for your support.

Kudos0

Re: Standard License (Mac) - will it scan my ex HDDs?

Great news that your issue are solved and questions answered. If you would be so kind please mark this thread as solved, if indeed you believe it is. Others can then see the solution. Glad we could assist you.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.175 / N360 Deluxe 22.17.2.47 / Norton Core v.282 on Android 2.00
Kudos1 Stats

Re: Standard License (Mac) - will it scan my ex HDDs?

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