Not what you are looking for? Ask the experts!
Starting Over--cannot uninstall NOF
NOF v18.104.22.168 (I believe) Win 7 Pro x64 fully patched.
After having two weeks of no monitoring data, I've decided to uninstall and reinstall the NOF application, browser add-in etc. Yes, I was getting the "Your system in being monitored" popup and the computer in question was "linked" to the account. I un-enrolled the child, and the computer.
When I go into Device Manager, I get the Login box. I input my password and username, and it tells me that they are incorrect. I KNOW they are not because I can still login into the NOF site with the same credentials.
Any solution out there?