Kudos0

[Status Completed] Upcoming Forum site maintenance Notification

Posted: 12-Oct-2020 | 5:29AM · Edited: 13-Oct-2020 | 7:47PM · 8 Replies ·

Please note that we have planned a forum site [https://community.norton.com] maintenance starting on October 13th from 3 PM - 7 PM pacific time. During maintenance forum site will be in Read-Only mode. We are expecting to complete the site maintenance within 4 hours. 

What to expect during maintenance mode: 

- Can read/browser forum posts/announcement blogs/comments

- Cannot login into forums account

- Will be logged out if already logged into forum account

- Cannot create new content (Create new post/comment/send Private message). 

- Cannot register new account

Sunil_GA | Norton Community Administrator | NortonLifeLock

Replies

Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 13-Oct-2020 | 7:47PM · Permalink

Update: Forum site maintenance completed. Thanks 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos2 Stats

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 4:04AM · Edited: 14-Oct-2020 | 4:06AM · Permalink

Hi
Cannot reach Community from Notification emails.... "maintenance compete"?

For example:
http://option_value_uri/en/forums/backed-files-not-swown-norton-backup-drive

Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 6:11AM · Permalink

@bjm_ Thanks, checking on above reported issue. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 10:46AM · Permalink

http://option_value_uri/en/forums/status-completed-upcoming-forum-site-maintenance-notification

Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 10:54AM · Edited: 14-Oct-2020 | 11:05AM · Permalink

bjm_:

... Cannot reach Community from Notification emails.... "maintenance compete"? ...

Just an FYI that I'm seeing the same problem as bjm_.  I received an email notification today about an update to Krusty13's topic Macrium Reflect 7.x Free Version Released (expected link: https://community.norton.com/en/forums/macrium-reflect-7x-free-version-released) in the Tech Outpost.  The incorrect link in the email points to the insecure (http) site at http://option_value_uri (http://option_value_uri/en/forums/macrium-reflect-7x-free-version-released) ...

... and throws a "Server Not Found" error in my Firefox v81.0.2 browser when clicked.

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64-bit Win 10 Pro v1909 build 18363.1082 * Firefox 81.0.2 * Windows Defender 4.18.2009.7 * Malwarebytes Free 4.2.1
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, 256 GB NVMe SSD, Intel UHD Graphics 620

Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 11:38AM · Permalink

Thanks @lmacri, we are looking into above reported issue. 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 12:10PM · Permalink

@lmacri, Issue with email notification links should be resolved. Can you please check with recent links and let us know the fix status? 

Sunil_GA | Norton Community Administrator | NortonLifeLock
Kudos0

Re: [Status Completed] Upcoming Forum site maintenance Notification

Posted: 14-Oct-2020 | 3:35PM · Permalink

Sunil_GA:

@lmacri, Issue with email notification links should be resolved. Can you please check with recent links and let us know the fix status? 

 Hi Sunil_GA:

Yes, I can confirm the problem bjm_ described for new comments seems to be fixed.  Links in the last email notification I received were correctly pointing to https://community.norton.com/en/forums instead of http://option_value_uri.

However, I did notice a small problem with the email notification I received for the @mention (@lmacri) you gave me.  When I click the "view the comment" link in that email (see the image below) the embedded link https://community.norton.com/en/comment/8491618 incorrectly lands me at the top of the thread and not on your actual reply that contains the @mention at https://community.norton.com/en/comment/8491618#comment-8491618.

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64-bit Win 10 Pro v1909 build 18363.1082 * Firefox 81.0.2 * Windows Defender 4.18.2009.7 * Malwarebytes Free 4.2.1
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, 256 GB NVMe SSD, Intel UHD Graphics 620

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