Solved.
Kudos0

Status Updates every time any app accesses the internet

Hi,

I am not sure what happened, but every single time an app accesses the internet, Norton is showing a pop-up "Status Update" saying: "We detected <<App Name>> trying to communicate with the internet."  Almost every app/occurrence seems to be legitimate, e.g. browser when I launch my browser, printer controller on startup, etc.

Here are some notable items:

  • Norton had to be reinstalled due to some internal failure that was encountered.  I believe the reinstall was handled by Norton itself.  Honestly, I wasn't as attentive to what happened to rule-out foul play
  • I only noticed the issue when I configured the firewall to allow network connection for my ITIL 4 certification exam via PeopleCert.  I have since disabled (not deleted) the new rule, but the status update pop-ups continue
  • From a settings perspective, in the Firewall settings, in the Advanced Program Control tab, the Advanced Program Control >> Low Risk Applications is set to "Alert if suspicious" (which I think is the default)
  • I just reset the firewall settings to default
  • I also ran a full scan of the system

Any idea what is causing these repeated pop-ups when apps are trying to access the internet?

Replies

Accepted Solution
Kudos0

Re: Status Updates every time any app accesses the internet


This is actually Program Control itself. If your app recently been updated to latest version or installing again, all in such case pop-up will appears. You need not to worry if you have reputed software/app installed.

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
Kudos0

Re: Status Updates every time any app accesses the internet

Thanks for the insight! What you say makes sense, but what irks me is that the status alerts seem to be for apps the system should already know. So for example, when Firefox is open, I would get repeated notifications that Firefox is trying to access the internet.

If I draw conclusions from what you're saying, it seems my Norton actually doesn't seem to be running correctly and I should uninstall and reinstall manually?

Thanks again!

Kudos1 Stats

Re: Status Updates every time any app accesses the internet

If you reinstall Norton, it will still show pop ups at first until unless you click on stop notifying on alert UI itself.

You can ignore such pop ups.

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
Kudos1 Stats

Re: Status Updates every time any app accesses the internet

believe you mentioned a reinstall, so any and all programs are going to be scrutinized

your browser, various apps etc... will get loaded to firewall list/program

and if a update happens it will detect that also and reflect that in the system history

after a few days or week ( varies) the notifications will not appear as much if at all until a update for example

Kudos0

Re: Status Updates every time any app accesses the internet

Ok, thanks to everyone!  Yes, I just booted my laptop and haven't seen a single pop-up!  I will confess that my home laptop is used very lightly...maybe once per week, so this may have been why I kept seeing the pop-ups.

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