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Kudos0

Still could't load Norton Identity Safe 2014.6.4.11

Hi I'm suing Norton 360 Premier Edition and I have this longstanding headache of Google Chrome showing "Could not load Norton Identity Safe". As you can see above, my Norton Identity Safe extension is already at version 2014.6.4.11. of which I have installed to Chrome from C:\Program Files (x86)\Norton 360 Premier Edition\Engine\21.1.0.18\exts folder.

Any solution?

Replies

Kudos0

Re: Still could't load Norton Identity Safe 2014.6.4.11

Hi Umabalan,

Please see my post here for some troubleshooting steps. If you get through the list and still have trouble, please add your comments to that thread. Thanks.

Tony Weiss | Norton Forums Global Community Manager | Symantec Corporation

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