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Kudos0

Still lots of IDSafe problems

I'm hoping someone from Norton can update us on the status of resolving the myriad of current problems with IDSafe.

Among those problems are: On all my Windows 8.1 PCs IDsafe still will not fill the login for this community. On some pages (using Firefox or IE11) the IDsafe windows still jumps to above the top of the browser (which wouldn't be as much of an issue except for the fact IDSafe won't fill the logins on the pages).

I'm sure there are others that I haven't mentioned.

Replies

Kudos0

Re: Still lots of IDSafe problems

Hello

I know that the auto fill in for this Community is on the top of the list of items to get fixed. Some of the auto fill ins have recently been fixed. If there are any more of the auto fill ins that do not work for you, I believe that one of the Admins is taking a list of them. I will see who that is. Thanks.

@Mohan_G    Can this user get an update about the issues with ID Safe please?  The user is requesting an update from a Norton Employee. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Still lots of IDSafe problems

I always try to report all logins that fail to function with the reporting tool included with IdSafe.

Kudos0

Re: Still lots of IDSafe problems

Hello sewing1243

That tool is being checked also if the users know to use that tool.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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