• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos1 Stats

STILL WAITING

40 minutes - still waiting for NORTON chat to respond. I have wasted over an hour today with NORTON and IM NOT HAPPY

Replies

Kudos0

Re: STILL WAITING

OK seeing as your wasting my time here's some feedback. Your website is shitty, convoluted and hard to navigate. NOT USER FRIENDLY at all. And all the smiley faces when your frustrated and on hold NOT COOL, Finally YOUR system automated responses are totally out of touch with reality. My 1 minute and 40 second estimated hold time was only 40 minutes or so out. Fix your service NORTON as your losing customers.

Kudos0

Re: STILL WAITING

Hello GizPix. We could possibly assist you if you'd be so kind as to share with us exactly what your issues are. Without that we are totally in the dark.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1803 / build 17134.167 / NSBU 22.14.2.13 / Norton Core v.237 / Norton BETA tester