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Stop monitoring mobile app and Video on Android
This app is go From bad to worst. Last few months is stop recording the time usage on my windows 10 laptop although all the activities, website, videos activities are recorded. And I have Long troubleshooting about 1 month with NF team, send log files etc but the only solution from your team, I need to recreate the profile. Then it solve the problem. And, now I encounter new problems with my Son android mobile phone. - I keep getting the message about my child turn permissions if the permission is turn off, how come the web tracking and time supervision is working ? I can see time spend Everyday for the mobile device - the new problem now, I don't see any activities for videos and mobile app since these last 2 days. It worked before. I saw my kid play games and used WhatsApp chat a lot these two days. But it did not record the time spent for WhatsApp and growtophia (one of the game) since last two days. - I checked the permission setting from his mobile phone yesterday and everything are on. Because of this, we have argument and now he always said, your Norton is not accurate and cannot be trusted. Always give wrong information. I need solution. I have been using Norton Family for more than 3 years, but now thinking to change to other products. Please give me solution. Thanks Yul