Streaming defs only bring changes when a new virus has been identified. Heaven help us if we are getting NEW defs every five minutes! The program checks at five minute intervals, but only reports when it has actually gotten something.
Mine said 6 hours ago, ran it manually, and there was an update waiting, status critical and installed. I was thinking LU is supposed to run every 4 hours (not counting streaming defs, of course). Anyway, it says virus defs over 6 hours ago, the counter must be in relation to virus definition updates only.
EDIT: Just restarted and ran LU, got a "pulse definition update", and now counter is set back to zero. Can someone try this and see if their counter goes back to zero, thanks.
the same here....no updates for 7 hours
EDIT: same here, johna :)
I agree that there should be an indication of when NIS last checked for sigs as well as an indication when new ones were found -- both are useful pieces of info.
By now, most users should be on the same page, so to speak. At least, those of us with the same OS should be getting the same definition updates times as one another.
Mine shows one hour. It would be reasonable to expect that other users of XP Pro, SP3 would have updates aroung one hour ago, too.
One, I just checked and my last updates now shows four minutes ago.
I just now ran LU and got some actual updates (not sigs though) and the readout still showed 4 minutes ago, which is what I would expect.
S.D.s are Released every ten minutes on average and are Released with Mod.s of Viruses, Trojans, e.t.c..
Is there a way to see how LU is meant to Run, i.e. like in N.I.S. 2008, you could got to the Control Panel to change the Interactive/Express Mode and how often it runs?
I'm researching what may have happended with the Pulse Updates. I'll let you know as soon as I get any information.
Thanks for notifying us of this! We were able to make the proper adjustments and should have this issue corrected. If you see this issue again, don't hesitate to let us know about it.
If you still have the same problems, be sure to run LiveUpdate, then monitor if the Steaming Definitions come in properly after that (although, your product should have already received them).
Thanks for you patience during this!
Thanks Tim :)
So far so good, last update for me was 2 minutes ago =)
This is sometime later, but my sigs are up-to-date.
Tony_Weiss wrote:Is anyone still seeing this issue? Please let me know if you're still not able to get your streaming defs current. Thanks!
I still don't receive automatic streaming definitions. I have currently NIS 2009 trialware installed on Windows Vista SP1 32bit.
"Automatic LiveUpdate - Not run", "Pulse Updates - Not run". Definition Updates - 1 day ago.
Pulse Updates - Hit & Miss
I installed NIS 09 3 days ago
By The Way.... Love The Super Quick Installation
I Noticed Straight Away... Pulse Updates ... Weren't Working As They Should
The Fist Day... I Manually Ran Live Update Twice
Just to make sure I was up to date and covered
Since Then - Friday... I've left it to it's own devices.
NIS 09 ... Seems to update randomly
There is No set pattern
But its' certainly not every 10 minutes.
At the moment it's saying 1 hour
Although I know it's more like 1 and 1/2 hours
I've left it alone... And I just check it now and again
To make sure it never goes too long without - Updating
I know there are so may other people with the same problem.
I very much doubt this problem is my end.
I'm Not Too Worried...
As Long As It Is Actually Updating A Couple Of Times a Day
Just to give you an idea of what I mean by - Hit & Miss!
After My Last Post...
I Shutdown my laptop because my battery was almost flat - 14%
I've been having problems with this new laptop not shutting down properly ... So I wanted to check that
I connected to Mains Power... And Started Up The Laptop Again.
When everything was all settled down...
I Checked - NIS 09 ... To see when it last updated - 2 Hours
I Did Run - Live Update
It Still Said... 2 Hours
I surfed the web for about 10 min
Then left the laptop for a bit
NIS 09 - Popped up with the Background Activity message.
Half an hour later....
I Checked NIS 09 Again .... Last Updated - 9 Minutes
Like I said... Hit & Miss!
How do I check in NIS 09 ... To see if it's blocking a program?
My QuickPlay Software isn't working properly ( Hanging On Start Up )
I very much doubt it's NIS 09 causing the problem.
Even when I unblocked Quickplay from Transaction Protection in NIS 08 .... Quickplay still hung on start up
I just thought... It was still best to know where to look for it.
Just In Case - NIS 09 Is Blocking The QuickPlay Service... Like NIS 08 Was!
Note : In case anyone is wondering....
The Shutdown problem is NOT caused by NIS 09
I know this because... It still did it with - No Security Installed
Just Checked Again... 3 Minutes Ago!
Just Checked Again.... 5 Minutes Ago
Looks Like Pulse Updates Are Up And Running Properly This Afternoon
For everyone checking this thread and the many many other "Pulse Updates aren't updating all the time" threads, please see ChristopherA's post for some information on this issue. Thanks!
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