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Kudos0

streetsmartcentral.com suddenly being blocked as suspicious

Suddenly starting 8/22/2019 Norton 360 w/ Lifelock is blocking streetsmartcentral.com (part of Schwab investments) as suspicious. May be a result of 22.18.0.213 just upgraded. (windows 10)   I've use this site daily for years and never had this problem.  Can't figure how to tell Norton this is a safe site.  

Replies

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

What browser are you using?

Can you post a screenshot of the block message? Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Internet Explorer 11 on Windows 10. The websites graphics on the site only work with IE 11.

File Attachment: 
Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Graphics on the streetsmartcentral website require flash graphics. Doesn't seem to work on Chrome or Edge.
Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

I don't know the full URL in your screen pic nor can I login to streetsmartcentral.com.

https://www.streetsmartcentral.com/login/CustomerLogin.aspx

Internet Explorer

Edge

Firefox

Chrome

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Lets hear from Community

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

URL is: https://www.streetsmartcentral.com/MyAccount Mostly occurring when I use the web sites "detach order status" or "detach positions" function that opens new tabs. I log into the website with my account, then detach both orders and positions so I can view them while placing a trade in the initial tab. Blockage seems to occur as soon as I try to move from tab to tab. Don't believe it can be duplicated without a schwab account with access, but never had this issue until the recent Norton upgrade. thanks
Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

fireball joe:
URL is: https://www.streetsmartcentral.com/MyAccount Mostly occurring when I use the web sites "detach order status" or "detach positions" function that opens new tabs. I log into the website with my account, then detach both orders and positions so I can view them while placing a trade in the initial tab. Blockage seems to occur as soon as I try to move from tab to tab. Don't believe it can be duplicated without a schwab account with access, but never had this issue until the recent Norton upgrade. thanks

 FWIW ~ 
https://www.streetsmartcentral.com/MyAccount lands on https://www.streetsmartcentral.com/404.aspx

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

Maybe, we need Internet Explorer user @SoulAsylum.  Your "suport.norton.com" link <here> calls "Welcome to Norton Sign in" page, for me in Chrome....since address after question mark is info specific to your machine.

Note: https://support.norton.com/sp/en/us/norton-security/22.18.0.213/solutions/v24646887 (address before question mark) calls, for me in Chrome:

I did ping Safe Web team.  Maybe, after weekend....we'll hear back.  IDK

Kudos0

Re: streetsmartcentral.com suddenly being blocked as suspicious

fireball joe:

Suddenly starting 8/22/2019 Norton 360 w/ Lifelock is blocking streetsmartcentral.com (part of Schwab investments) as suspicious. May be a result of 22.18.0.213 just upgraded. (windows 10)   I've use this site daily for years and never had this problem.  Can't figure how to tell Norton this is a safe site.  

@fireball joe

do you still need to tell Norton