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Kudos0

Submitted a Dispute for a false positive, and it went from orange to red?

Posted: 31-Dec-2022 | 8:55AM · 4 Replies ·

Hey all! I have a site I'm building (not live yet) that's getting a false positive on SafeWeb for malicious sources/malnets. I noticed last night that SafeWeb was giving me the orange exclamation mark so I did all the right scans (my own host, VirusTotal, Sucuri, Netcraft), and everything is fine. Checked for blacklisting, and there was none. I submitted a dispute. Checked it this morning, and now we've got the red "X" warning! I did all the scans again, and we're still clean and fine. I resubmitted a dispute again, but I wanted to post here too in case others were seeing this extreme of a false positive. SafeWeb is the only place flagging me, and it's disrupting my workflow. What can I do from here? 

Site: https://danadetrick.com

Labels: Web Protection

Replies

Kudos0

Re: Submitted a Dispute for a false positive, and it went from orange to red?

Posted: 31-Dec-2022 | 9:04AM · Permalink

And just to add to that, I did receive a message after the first dispute that my rating had been successfully changed, so I don't know if this was the "change" or if it was corrected and this is a new instance of a false positive. 

Kudos1 Stats

Re: Submitted a Dispute for a false positive, and it went from orange to red?

Posted: 31-Dec-2022 | 11:06AM · Permalink

https://community.norton.com/en/forums/submitted-dispute-false-positive-went-orange-red

Kudos0

Re: Submitted a Dispute for a false positive, and it went from orange to red?

Posted: 31-Dec-2022 | 7:11PM · Permalink

Thank you for posting the link to the other thread. I'd posted here incorrectly and figured out later that I did that. ;) I put in a request to delete this thread. 

Kudos0

Re: Submitted a Dispute for a false positive, and it went from orange to red?

Posted: 04-Jan-2023 | 4:04AM · Permalink

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Safe -> Placeholder

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