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Kudos0

Submitted Dispute for false positive that went from orange to red.

Posted: 31-Dec-2022 | 10:31AM · 10 Replies ·

Hey all! I have a site I'm building (not live yet) that's getting a false positive on SafeWeb for malicious sources/malnets. I noticed last night that SafeWeb was giving me the orange exclamation mark so I did all the right scans (my own host, VirusTotal, Sucuri, Netcraft), and everything is fine. Checked for blacklisting, and there was none. I submitted a dispute. Checked it this morning, and now we've got the red "X" warning! I did all the scans again, and we're still clean and fine. I resubmitted a dispute again (had been notified from the first that it was changed, which I assumed meant fixed but wasn't), but I wanted to post here too in case others were seeing this extreme of a false positive. SafeWeb is the only place flagging me, and it's disrupting my workflow. What can I do from here? 

Site: https://danadetrick.com

Replies

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 31-Dec-2022 | 10:50AM · Edited: 31-Dec-2022 | 11:03AM · Permalink

We'll try to call attention:

https://danadetrick.com/

The website is currently under review. Please review the rating after 48 hours and submit dispute.

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Warning -> Malicious Sources/Malnets

If you are a website owner, Norton Safe Web can work with you to provide a safe environment for internet users. 

https://safeweb.norton.com/help/site_owners

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 31-Dec-2022 | 10:59AM · Permalink 

http://danadetrick.com/

Dispute submitted successfully

https://safeweb.norton.com/report/show?url=http://danadetrick.com = Warning -> Malicious Sources/Malnets

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 31-Dec-2022 | 7:12PM · Permalink

Thank you!

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 01-Jan-2023 | 4:12AM · Permalink

We'll try to call attention:

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 02-Jan-2023 | 5:36AM · Edited: 02-Jan-2023 | 5:37AM · Permalink

Sorry, Norton is still reviewing your not yet built site. 

https://danadetrick.com/

The website is currently under review. Please review the rating after 48 hours and submit dispute.

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Warning -> Malicious Sources/Malnets

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 02-Jan-2023 | 7:52AM · Permalink

Thank you for the follow-up. I'm also continuing to monitor it and run scans (still fine). 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 02-Jan-2023 | 8:15AM · Permalink

Don't forget that once your site is live, you will have to go through submitting that site again. 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 02-Jan-2023 | 8:53AM · Permalink

Right on. I'll do whatever I need to insure everything is running like normal! 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 03-Jan-2023 | 11:53AM · Permalink

I haven't received any emails from Norton yet to make it official, but...the site has gone to green. :) My workflow and I thank you for your attention to this over the last few days. Will follow up after the site launch to make sure it's categorized correctly, but otherwise, I think the problem has been solved. 

Kudos0

Re: Submitted Dispute for false positive that went from orange to red.

Posted: 04-Jan-2023 | 4:05AM · Permalink

https://safeweb.norton.com/report/show?url=https://danadetrick.com/ = Safe -> Placeholder

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